Genie AIvs Drift
Complete customer support vs sales-only chat. Why limit yourself to just capturing leads?
Platform Comparison
Why Genie AI is the Better Choice
More than just lead capture
Conversation-Based Pricing
Pay per complete thread, not per seat or feature
95% Lower Cost
Enterprise AI for $149 vs $3,000+ with Drift
Real AI vs Scripts
Advanced AI understands context, not just playbooks
Predictable Costs
Fixed monthly pricing - no custom quotes needed
Real-World Scenarios
See the difference in action
Customer has a technical issue
AI provides instant troubleshooting steps
Routes to email or creates ticket
Visitor wants product information
AI explains features and benefits in detail
Captures lead info for sales follow-up
User needs account help
AI assists with account management
Limited to sales conversations
Complex multi-step query
AI maintains context throughout
Follows rigid playbook structure
Pay Per Conversation, Not Per Seat
While Drift requires enterprise contracts starting at $2,500/month, we offer conversation-based pricing starting at just $59.
Drift's Enterprise Model
Reality: Most businesses pay $3,000-5,000/mo
Genie AI's Simple Model
Reality: Full AI support for $149/mo
4,000 Conversations/Month
Complete customer support threads from start to resolution
Why This Matters for Your Business
Feature-by-Feature Breakdown
Everything you need to know
Platform Focus & Use Cases
Primary Focus
Built for comprehensive support
Designed for lead capture
AI Capabilities
Handles complex queries
Scripted responses
Best For
Support, sales, success
Lead qualification focus
Conversation Types
Any customer need
Lead capture priority
Pricing Model & Value
Pricing Model
Pay for complete support threads
Complex pricing tiers
AI-Powered Starting Price
1,200 conversations with advanced AI
Minimum Premium plan with AI features
Professional Plan
4,000 conversations included
Enterprise AI features
Pricing Transparency
Know exactly what you pay
No public pricing available
Cost Predictability
No surprise bills
Custom quotes only
Technology Stack
AI Technology
Advanced conversational AI
Playbook automation
Widget Performance
Instant loading
Slower page loads
Mobile Experience
Responsive everywhere
Mobile limitations
Real-time Features
True real-time
Delayed updates
Feature Capabilities
Knowledge Base
Auto-trains on content
Sales focus only
Team Collaboration
Real-time collaboration
Sales team focus
Analytics
Support & satisfaction metrics
Conversion metrics only
Automation
Intelligent automation
Pre-scripted flows
Your Customers Need More Than Sales Chat
of chats are support-related
support expectations
higher satisfaction with AI
Drift forces you to choose: sales OR support. With Genie AI, you get both - plus customer success, onboarding help, and any other conversation your customers need.
Calculate Your Savings
See the dramatic cost difference with conversation-based pricing
Conversation Cost Calculator
Find the perfect plan based on your customer volume
Your Requirements
Recommended Plan
$299/moMonthly Cost Comparison
💰 Monthly Savings: $9,975(100% less than human agents)
Get Complete Customer Conversations
Stop limiting yourself to just sales chat. Give your customers the support they deserve.