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For SaaS Companies

AI SupportThat Scales With You

Stop hiring support agents every time you grow. Let AI handle 90% of queries while you focus on building.

Reduce support costs by 90%
Handle unlimited conversations
Improve user satisfaction

SaaS Support Metrics

Average Response Time
15 seconds
4 hours
Resolution Rate
89%
65%
Cost per Ticket
$0.12
$15
Customer Satisfaction
4.8/5
3.5/5

Built for SaaS Success

Everything you need to scale support efficiently

Reduce Support Costs by 90%

Handle thousands of conversations for the cost of one support agent

Scale Without Hiring

Support grows with your customer base automatically

24/7 Instant Support

Never miss a customer query, even outside business hours

Improve User Onboarding

Guide new users through setup and answer product questions instantly

Easy Integration

Works with your existing tech stack - CRM, helpdesk, analytics

Global Support

Serve customers in 100+ languages automatically

Common Support Scenarios

See the difference AI makes

Password Reset

Traditional Support

Agent manually sends reset link

With Genie AI

AI instantly guides through reset process

Feature Questions

Traditional Support

Wait for agent to explain

With Genie AI

AI provides instant, accurate answers

Billing Inquiries

Traditional Support

Agent looks up account info

With Genie AI

AI accesses billing data securely

Bug Reports

Traditional Support

Agent creates ticket manually

With Genie AI

AI collects info and creates ticket

Upgrade Questions

Traditional Support

Sales team follow-up needed

With Genie AI

AI explains plans and facilitates upgrade

ROI Calculator

Your Potential Savings

Based on typical SaaS company with 200 tickets/day

Without AI

Support Agents5
Cost per Agent$4000/mo
Total Cost$20000/mo
Avg Handle Time15 min
CSAT Score72%

With Genie AI

Support Agents1
Agent + AI Cost$4299/mo
Total Cost$4299/mo
Avg Handle Time2 min
CSAT Score89%

Monthly Savings

$15701

That's $188412 per year!

Success Story

Real Results from Real SaaS

CloudTask Pro

Project Management SaaS50,000 users

Challenge

Support costs growing faster than revenue

Solution

Implemented Genie AI for tier-1 support

Results

  • 87% reduction in support costs
  • 95% of queries resolved without human help
  • Response time from hours to seconds
  • Customer satisfaction increased to 4.8/5
  • Support team focuses on product improvements

Ready to Scale Support Efficiently?

Join hundreds of SaaS companies using Genie AI to deliver amazing support at 90% less cost

5-minute setupNo credit card required90% cost savings
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